Privacy Policy

ThunderingJacks Ltd.

Privacy Statement

Effective as of 1st March 2018 


ThunderingJacks Ltd. respects the privacy of its customers, business partners, and visitors to its website (

The ThunderingJacks Ltd. privacy statement (the "Privacy Statement") describes the information that we collect, how we obtain the information, and how we may use or disclose that information. This Privacy Statement also describes the measures we take to protect the security of the information and how individuals can contact us about our privacy practices.

 This Privacy Statement covers our privacy practices with respect to the collection, use, and disclosure of information obtained: (i) through the ThunderingJacks Ltd. website at

 For the purposes of this Privacy Statement:

"Customer" means any entity that purchases our software (VideoDust®).

"Customer Data" means the electronic data uploaded via ThunderingJacks Ltd online shop or subscription list.

"Visitor" means a visitor of the website


How We Obtain Information 

As further described below, we collect several types of information from and about our Visitors. 

Information you provide to us

  • When filling out forms on our website, we collect personal information, including without limitation, name, mailing address, email address and telephone number.
  • When you post material to our website, participate in forums or other interactive features of our website, register, or request further information or services from us.
  • When you report a problem with our website.
  • When you contact us.
  • Other information you may submit to us related to your use of our website.

 Information from third parties 

ThunderingJacks Ltd. may collect and use information we receive from third parties in connection with your use of the Website.  

 For instance, ThunderingJacks Ltd may use a third party for reporting and analytics to measure the effectiveness of our website to identify areas for improvement. 

 Information we collect as you navigate through the Website 

As you navigate through the website, we may also collect details about your visits to our website including, but not limited to, your IP address, usage patterns, traffic data, location data, logs and other communication data and the resources that you access, as well as information about your computer and internet connection, including your operating system and browser type. 

 Cookies and Other Forms of Automated Collection 

We use “cookies” to help us improve our website. A cookie is a small file stored on the hard drive of your computer. We may use cookies to obtain information about your general internet usage and to: 

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our website.
  • Speed up your searches.
  • Authenticate your access to various areas of our website.
  • Recognize you when you return to our website.

ThunderingJacks Ltd’s third parties may use JavaScript to collect IP addresses from our Visitors and our hosting provider may also collect server logs. Information gathered through these automated means may be associated with the personal information you previously submitted on our website.

 For detailed information regarding our use cookies, please see our separate Cookies Policy.

 How We Use Information Collected 

We may use information that we collect about Visitors for the following purposes:

  • To present our website and their contents in a suitable and effective manner for you and for your computer.
  • To diagnose and resolve technical problems with our website.
  • To improve our website.
  • To provide you with information, products or services that you request from us.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including without limitation, our website Terms of Use.
  • To notify you about changes to our website or obtain any required consent.
  • To allow you to participate in interactive features of our website, when you choose to do so.
  • track your browsing behavior, such as the pages you visited over time.

If you ask us to contact you about goods and services that may be of interest to you, we may use your personal information or permit selected third parties to use your personal information to provide you with such services.

Visitors may withdraw consent at a later time by clicking on the “unsubscribe” link located in the emails sent by ThunderingJacks Ltd. 

How We Share Information Collected 

We may disclose personal information that you provide to us via this website, to the following third parties:

  • Contractors, business partners and service providers we use to support our business or who provide services on our behalf.

We may also disclose your personal information to third parties to:

  • Comply with any court order or other legal obligation.
  • Enforce or apply our website Terms of Use or terms of any other agreement.
  • Protect the rights, property, or safety of ThunderingJacks Ltd or others.


We do not sell, rent or trade information collected through the Website with third parties for their promotional purposes. 

 Public Forums and Blogs 

Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the website. You understand and acknowledge that, even after removal, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other website users. Proper access and use of information provided on the website, including User Contributions, is governed by our Website Terms of Use and known or suspected violations should be reported to our Privacy Officer via e‑mail 

 International Transfer of Data 

ThunderingJacks Ltd may store and process any information collected in connection with the website in any country where we have facilities or in which we engage service providers. By using our website, you consent to the collection, storage, transfer and processing of information outside of your country of residence.

Communication Preferences and Choices 


Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website. You may refuse to accept cookies by activating the appropriate setting on your browser. You may also set your browser to alert you when cookies are being sent. However, if you do so, please note that some parts of our website may then be inaccessible or function improperly.

 Do Not Track 

While ThunderingJacks Ltd attempts to honor do not track (“DNT”) instructions we receive from a Visitor’s browser, we cannot guarantee that will always respond to such signals, in part, because of the lack of common industry standard for DNT technology. We continue to monitor developments in DNT technology and stay apprised of DNT industry standards as they evolve.


You should review this Privacy Statement carefully, because if you do not agree with our practices, your ultimate choice is not to use the website. Remember, by using any part of our website, you accept and agree to our privacy practices. 

 Accessing and Correcting Your Personal Information 

You may send us an e‑mail to to request access to, correct or delete any personal information that you have provided to us in connection with the website. We will use reasonable efforts to respond to such requests for correction or updates to personal information.


How We Obtain Information 

As described below, we collect several types of information about our Customers, including:

  • General information, including a customer’s company name and address, credit card information, and the customer’s representative’s contact information (“General Information”) for billing and contracting purposes.



Please read our separate Cookie Policy for details

 How We Share Information Collected 

We may disclose personal information that our Customers and Users provide to our Service, to the following third parties:

  • Contractors, business partners and service providers we use to support our Service and business partners who provide services on behalf of our Customers.
  • We may also disclose your personal information to third parties to:
  • Comply with any court order or other legal obligation.
  • Enforce or apply the terms of the definitive agreement between customer and ThunderingJacks Ltd pursuant to which the Customer purchased access to the Subscription Service (the “Customer Agreement”).
  • Protect the rights, property, or safety of ThunderingJacks Ltd, our customers, users or others.


We do not share, sell, rent or trade information collected through the Service with third parties for their promotional purposes.


Customer Data 

We may use Customer Data to provide the Service, including updating and maintaining the Subscription Service and providing Support and Expert Services. Notwithstanding anything else to the contrary in this Privacy Statement, we will not use, disclose, review, share, distribute, transfer or reference any Customer Data except as permitted in the Customer Agreement or as required by law.

Communication Preferences and Choices. Accessing and Correcting Your Personal Information 

To access or correct any personal information customer has provided as part of the General Information, the customer should contact ThunderingJacks Ltd via

 Mobile Applications

Without limiting the generality of this Policy, in addition to the information collected through the Website and the Service, ThunderingJacks Ltd may obtain additional information through Mobile Applications that customers download to their mobile devices (“Devices”). 

Mobile Applications provided by ThunderingJacks Ltd may obtain or collect information from Users’ Devices in connection with the Service and are designed to interoperate with the Subscription ; for instance, to provide a User with access to information within the Subscription Service or to provide information from a User’s Device to the Subscription Service.

Mobile Applications may access the geographic location of a User’s Device.  Mobile Applications may also provide ThunderingJacks Ltd with information related to Users’ use of the Mobile Applications, including information regarding Users’ Devices and OS identification, login credentials, language and time zone.  Mobile Applications may also collect information regarding Users’ interaction with Mobile Applications, which ThunderingJacks Ltd may use to provide and improve the Mobile Application services. 

The collection and use of information through third‑party Mobile Applications (if any) is governed by the applicable privacy notices of such third parties.


Security Statement

ThunderingJacks Ltd maintains reasonable and appropriate measures to protect the personal information obtained through the website and in connection with the Service and Mobile Applications from loss, misuse and unauthorized access, disclosure, alteration and destruction.

 Third Party Websites and Applications 

This website may link to websites that are not owned or controlled by ThunderingJacks Ltd. As such, this Privacy Statement does not apply to information collected on any third‑party site or by any third‑party application that may link to or be accessible from the website.

 Changes to Our Privacy Statement 

ThunderingJacks Ltd reserves the right to update or change this Privacy Statement from time to time. If we make material changes to this Privacy Statement, we will notify you through an appropriate online notice (and obtain your consent where required by applicable law).

Your continued use of the website or Service is deemed to be acceptance of any updates or changes we make to this Privacy Statement and as such, we ask that you review the Privacy Statement periodically for any updates or changes that we may have made.

 Contact Information 

To ask questions or comment on this Privacy Statement and our privacy practices or if you need to update, change or remove your information, please contact us at: